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DELL EPSA DIAGNOSTICS HOW TO
DELL EPSA DIAGNOSTICS INSTALL
DELL EPSA DIAGNOSTICS SERIAL
DELL EPSA DIAGNOSTICS DRIVER
DELL EPSA DIAGNOSTICS SOFTWARE

DELL EPSA DIAGNOSTICS HOW TO

See Dell Knowledge base article How to Run a Diagnostic Test Using SupportAssist for more information. When SupportAssist is installed, you can run diagnostics when the computer boots to the Operating System, even though you cannot access the Internet.

The SupportAssist application is preinstalled on all Windows computers that are shipped out of the Dell factory.

Which method you use to access the diagnostics will probably depend on the state of your computer. There are three ways to access your Dell computer, tablet, or server diagnostics. How to run the Windows hardware troubleshooter in Microsoft Windows 8 or 8.1?When your Dell computer, tablet, or server does not seem to be working correctly, diagnostic utilities are available to help you identify a potential hardware issue.

Click Next and follow the on-screen instructions to complete the troubleshooting process.

Click Hardware and Sound and then click Hardware and Devices.

Under System and Security, click Find and fix problems.

Right-click Start, and then select Control Panel.

How to run the Windows hardware troubleshooter in Microsoft Windows 11 or Windows 10? Windows Troubleshooters are built into the Control Panel in Windows 11, Windows 10, or Windows 8 or 8.1. Although Windows Troubleshooter cannot fix hardware problems, they are a great place to start if you encounter a problem with the computer. Microsoft Windows includes various troubleshooters that are designed to quickly diagnose and automatically resolve many personal computer problems. If the issue persists, go to the next step.

DELL EPSA DIAGNOSTICS INSTALL

If the device came with a CD or DVD, install the drivers from the CD or DVD before connecting the device to the computer.

DELL EPSA DIAGNOSTICS DRIVER

A disabled device is a device that is physically present in the personal computer and is consuming resources, but does not have a protected-mode driver loaded.Ī device with a yellow ( ?) with an exclamation point (!) under Other devices or sometimes also listed as Unknown device indicates that the device or its drivers are not available or installed. If the device came with a CD/DVD with the USB drive, install the device driver before connecting the device to the computer.Ī red X indicates a disabled device.

DELL EPSA DIAGNOSTICS SOFTWARE

Check the box next to Delete the driver software for this device (if it is shown).

Right-click the device, and select Uninstall.

Disconnect the device from the computer.

Remove any USB hubs and connect the device to a USB port on the computer.

A device that is in a problem state can be functioning.

To enable the device, right-click the device and select Enable.Ī black exclamation point (!) on a yellow field indicates that the device is in a problem state.

This does not indicate that there is a problem with the device.

DELL EPSA DIAGNOSTICS SERIAL

Expand the Universal Serial Bus controllers section.Ī black down-arrow on a white field on a device resource in Device Manager indicates that the device has been disabled.Type devmgmt.msc in the run dialog box and press the Enter key.Press the Windows + R key on the keyboard.To view the USB devices in Windows Device Manager:

Windows Device Manager can help you identify and troubleshoot any device driver-related issues with the USB device.

If the test fails, ensure to write down the error code and validation code, and contact Dell Technical Support.If the test passes, go to the next step.Follow the on-screen prompts and respond appropriately to complete the diagnostics.Use the arrow keys to select Diagnostics and press the Enter key.When the Dell logo appears, press the F12 key to enter the One-time Boot Menu.Running Dell SupportAssist Pre-boot System Assessment or enhanced Pre-boot System Assessment (Dell PSA or ePSA) If the computer can boot into Windows and has an active Internet connection, run a USB test on the Dell computer using Dell SupportAssist. Running hardware diagnostic test using Dell SupportAssist Dell offers both integrated and online diagnostics. To determine if your Dell computer is experiencing a hardware problem, it is recommended that you first run a hardware diagnostic test. Running a hardware diagnostic test can help you identify hardware-related problems and provide you with troubleshooting steps to help resolve the issue.